KOMEHYO Holdings Group Privacy Policy
KOMEHYO Holdings Group companies (hereinafter referred to as the "Company") (hereinafter referred to as "the Company") will handle personal information provided by customers and other stakeholders of the Company accurately and faithfully in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). (hereinafter referred to as "the Company") will handle personal information provided by customers and other stakeholders of the Company accurately and faithfully in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") and carry out highly transparent corporate activities.
In this Privacy Policy, the KOMEHYO HOLDINGS GROUP companies refer to the companies listed in" KOMEHYO List of HOLDINGS GROUP Companies". Other terms used in this Privacy Policy shall have the meanings ascribed to them in accordance with the Personal Information Protection Law.
The term "personal information" as used in this Privacy Policy means information that can identify a specific individual or information that contains a personal identification code. Personal Information" as used in this Privacy Policy refers to information about living individuals that does not fall under the category of Personal Information.
First, items of personal information to be obtained
We obtain the following personal information
- Information related to identity verification
Name, address, zip code, gender, date of birth, telephone number, e-mail address, account ID and password, SNS account information, and information related to official identification such as driver's license and resident certificate. - Information related to transactions
Information related to transaction details and purchase history, etc. - Information related to settlement
Information related to financial institution accounts, information related to settlement and its methods, etc. - Information we collect regarding the use of our services
Information we collect from visitors to our website and users of our services (hereinafter referred to as "users") Cookie IDs and other online identifiers, device information, location information, browsing history, and other service usage information (including access logs, IP addresses, browser information, browser language settings, etc.) (ii) Information on the application form, etc. to be filled out by the user (except where the user has indicated in advance that the information is optional). etc. - Other Information
Information related to inquiries, opinions, and communications with us, etc.
Second, purpose of use of personal information
The Company will acquire and use personal information within the scope of the following purposes of use (hereinafter referred to as the "Purposes of Use"). The Company will acquire and use personal information within the scope of the following purposes of use (hereinafter referred to as the "Purposes of Use").
1 Personal information about customers
(1) To record transactions of secondhand articles in accordance with the Secondhand Articles Dealer Act
(2) To authenticate the identity of customers when registering for and using our services, and to manage customers
(3) For delivery, provision, and after-sales service of products, etc.
(4) To bill customers for products and services
(5) To prevent and respond to fraud
(6) To maintain and manage our services
(7) To research and analyze marketing data and to consider and implement marketing measures
(8) To provide, solicit, advertise, and otherwise market the Company's or third parties' products and services in accordance with the interests of customers based on analysis of their attributes and behavioral history in the Company's or third parties' media
(9) To conduct campaigns, sweepstakes, and questionnaires
(10) To improve products and services, and to plan, research, develop, and introduce new products and services
(11) To respond to inquiries and contact customers
(12) To manage access to our facilities
(13) To provide information to third parties in the manner described in this Privacy Policy
(14) For other purposes incidental to the above purposes of use
2 Personal information concerning business partners (including subcontractors, suppliers, and persons who have exchanged business cards or met with our directors, officers, and employees) Personal information related to
(1) To contact and discuss various business matters with business partners, such as business negotiations
(2) To enter into and execute various contracts with business partners
(3) To prevent and respond to fraudulent activities, etc.
(4) To maintain and manage our services
(5) To research and analyze marketing data, and to consider and implement marketing measures
(6) To improve our products and services, and to plan, research, develop and introduce new products and services
(7) To manage access to our facilities
(8) To provide personal information to third parties in the manner described in this Privacy Policy
(9) For other purposes incidental to the above purposes of use
3 Personal information concerning applicants for employment (including job applicants who have not yet applied for employment, internship applicants, etc.) Personal information about applicants for employment (including job applicants who have not yet applied for employment and internship applicants)
(1) To provide our recruitment information
(2) To select applicants for employment and to contact them regarding the selection process
(3) To manage access to our facilities
(4) To provide information to third parties in the manner described in this Privacy Policy
(5) For other purposes incidental to the above purposes of use
4 Personal information concerning persons who have made inquiries, comments, or contacts to the Company
(1) To respond to and reply to inquiries
(2) For other purposes incidental to the above purposes of use
Please note, however, that we may not be able to respond to your inquiries, opinions, or contacts if you do not provide us with the items necessary for our response or reply, or if the personal information you provide is inaccurate. Please understand that we may not be able to respond to your inquiry, comment, or contact if you do not provide us with the items necessary for our response or reply, or if your personal information is not accurate.
Third Party Provision
1 We will not provide personal information handled by us to any third party, except in the following cases
(1) When there is consent to provide the information to a third party
(2) When required by the Secondhand Articles Dealer Act or other laws and regulations
(3) When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the individual's consent
(4) Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the individual concerned
(5) Cases in which the handling of personal information is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and in which obtaining the consent of the individual may impede the execution of such affairs
(6) When permitted by other laws and regulations
2 Notwithstanding 1 above, we may provide information that by itself does not identify an individual to "ad-serving companies, etc." in cooperation with us for the purpose of delivering advertisements tailored to the interests of users, checking the effectiveness of such advertisements, and providing services.
3 We may provide users' personal data to third parties located in foreign countries. In such cases, the country-specific information that should be referred to is listed in the "List of Country-specific Information". In order to select an appropriate business entity for entrustment, we may entrust (provide) personal data to an entrustee in a foreign country other than those listed in the "Country-Specific Information List," although the entrustee and its country of residence have not been identified at this time. In such cases, we may start entrustment to a new trustee without obtaining the user's consent again.
4 When providing personal information to a third party in a foreign country that has taken measures equivalent to those required to be taken by business operators handling personal information under the Personal Information Protection Law, we take the necessary measures to ensure the continued implementation of such measures. For details of such measures, please contact "7.
5 We will provide personal data to a third party in a foreign country, with or without your consent, in any of the following cases
(1) Where the country where the third party is located is a country designated by law as a foreign country with a personal information protection system recognized as being of a level equivalent to that of Japan
(2) Where the third party to which the personal information is provided has established a system necessary to continuously take measures equivalent to those required by the Personal Information Protection Law (for details of such measures, please inquire at "7 Contact Information").
Fourth: Joint Use of Personal Information
We will share personal information as follows
(1) Items of personal information to be shared
Items listed in 1.
(2) Purpose of use of jointly used personal information
Purpose of this use
(3) Scope of joint users
KOMEHYO Holdings Group companies
(4) Name and address of the person responsible for managing the joint use and name of the representative
Name KOMEHYO Holdings, Inc.
Address and name of representative
5. Safety Control Measures
We will take necessary and appropriate measures to prevent leakage, loss, or damage of personal information handled by us and to otherwise safely manage personal information. For details of the security control measures to be taken by the Company, please inquire at "7.
1 Personal information about customers
The Company will respond to requests for disclosure, etc., of retained personal data (meaning requests for notification of purpose of use, disclosure, correction, addition, deletion of personal information or records of provision to third parties, and suspension of use or provision to third parties). ). Please refer to "Procedure for Requesting Disclosure" for the request procedure.
2 Handling of Pseudonymized and Anonymous Processed Information
In accordance with the Personal Information Protection Law and other related laws and regulations, we may create pseudonymized and anonymized processed information. When we create such information or change the purpose of use, we will announce it here or by other means.
3 Handling of personally identifiable information (mainly cookies)
Our website and services use cookies to collect certain information for the purpose of analyzing your browsing information and providing you with services, information, advertisements, etc. that are appropriate for each user. Below are details of the cookies that we manage and the cookies that we place on our website, as well as how you can reject them.
(1) Cookies, etc.
A cookie is a function that stores browsing information when a user accesses a website or service on a device (electronic device) such as a user's PC. By using the ID (cookie ID) stored in the cookie, the Company or a third party authorized by the Company can identify your browser.
In addition, advertising identifiers (such as IDFA for iOS devices and AAID for Android devices) and other device identifiers are obtained from iOS, Android and other devices. Device identifiers are used to identify the user's device.
The information collected through cookies and other means does not contain any personally identifiable information.
There are two types of cookies: those established for the use of functions provided on the Company's website and services, and those set by third parties affiliated with the Company. Users may reject cookies by setting their browsers to refuse cookies, but please be aware that some services may not be available in such cases.
(2) Purpose of use of cookies
Cookies are used to identify the user's device when the user browses the Company's website and services so that the user can use the services, etc. For this reason, cookies may be placed on the user's device. Therefore, by storing cookies on your device, you will be less likely to repeatedly enter the same information, thereby increasing the convenience of accessing the website on your browser.
(3) Use of cookies on our website
We use the information collected through the use of cookies to analyze how users use our website (access status, traffic, etc.) using the tools provided by the ad-serving companies listed in the "List of Tools Provided by Ad-Serving Companies, etc." (hereinafter referred to as "statistical information"). The information may be used to improve and enhance the website and its services. Please refer to the website of each tool provider for information on how the information obtained by each tool is handled and how to stop the transmission of information to each tool.
If you stop the transmission of information to the tools, the distribution of advertisements, etc. on this website according to the user will be stopped, but normal advertisements, etc. that are not based on the user's attributes, behavioral information, etc., will continue to be distributed. If you change your device or browser, or delete cookies, you will need to follow the procedures to stop the transmission of information to the tool again.
(4) Provision of statistical information to ad-serving companies, etc.
In order to display the Company's advertisements on the websites of other companies, the Company may provide statistical information about users to the ad-serving companies, etc. listed in "Ad-Serving Companies, etc.," to which the Company outsources ad-serving services. Users may opt out of the delivery of advertisements by the ad-serving companies by visiting their opt-out page and following the opt-out procedures. In addition to the purposes of use of cookies described in (2) above, statistical information obtained by the Company may be used within the scope of these purposes of use.
(5) How to reject all cookies
Users can disable cookies by changing their browser settings. However, please be aware that our website uses cookies to manage communications, and that some services may not be available if the use of cookies is disabled or if the browser is not capable of using cookies.
Please contact the manufacturer of your browser for information on how to change cookie settings.
Please note that if you change browsers, delete cookies, etc., or change to a new PC or smart device, you may need to set them again.
6. Changes and dissemination of privacy policy
We may change the content of this Privacy Policy in accordance with changes in laws and regulations or changes in our operating policies. If the changes are important, we will inform our customers of the changes in advance. The Company will do so by posting the changes on the Company's website, notifying customers by e-mail, or by any other method that the Company deems appropriate. Changes to this Privacy Policy shall become effective in relation to all customers on the date determined by the Company. However, in cases where the consent of the customer is required for the change, the change shall become effective only in relation to the customer who has consented to the change.
7 Contact for inquiries from each company
If you have any comments, questions, complaints, or other inquiries regarding the handling of personal information, please contact the following companies.
[KOMEHYO Inquiries about the Holdings Group's personal information protection in general and about joint use of personal information
General Affairs Department, KOMEHYO Holdings, Inc.
Address: See-Step Building, 38-5, Osu 3-chome, Naka-ku, Nagoya, Aichi, 460-0011, Japan
E-mail kojinjouhou@komehyo.co.jp
Contact KOMEHYO
Ltd. KOMEHYO General Affairs Department
Address: See-Step Building, 38-5, Osu 3-chome, Naka-ku, Nagoya, Aichi, 460-0011, Japan
E-mail kojinjouhou@komehyo.co.jp
(Name of authorized personal information protection organization and contact for resolution of complaints)
Japan Information Processing Development Corporation
PrivacyMark Promotion Center Personal Information Protection Complaint Consultation Office
Roppongi First Building, 1-9-9 Roppongi, Minato-ku, Tokyo 106-0032, Japan
TEL 03-5860-7565 Toll free number 0120-700-779
Inquiries to KOMEHYO Auction Co.
General Affairs Department, KOMEHYO Auction Co.
Address: 3-25-31 Osu, Naka-ku, Nagoya, Aichi 460-0011, Japan
E-mail auction@komehyo.co.jp
Inquiries to Eve Corporation
Eve Corporation
Address: 2F Fujitainzex Building, 9-5 Shinsen-cho, Shibuya-ku, Tokyo 150-0045, Japan
tel: 03-5726-8843
(Office hours: 10:00 - 17:00 / Closed on Saturdays, Sundays and national holidays)
Inquiries to Shellman Co.
Shellman Corporation
Address: 5-9-12 Ginza, Chuo-ku, Tokyo, Japan
If you have any comments or questions, please contact us here.
Inquiries to K-Brand Off Co.
General Affairs Department, K-Brand Off Co.
Address: 2-188 Irie, Kanazawa, Ishikawa 921-8011, Japan
TEL 076-292-0402 (switchboard)
(Office hours: Monday through Friday (9:00~18:00) / Closed on weekends, national holidays, summer vacation, and winter vacation)
Inquiries to Selby, Inc.
Selby Corporation
Address: RT Building 2F, 5-22-4 Ueno, Taito-ku, Tokyo 110-0005, Japan
E-mail privacy@selby.co.jp
tel: 03-5807-5750
Inquiries to Kraft Corporation, Auto Parts Japan, and Four by Four Engineering Service Co.
Kraft Corporation Administration Department
Address: 1-1-2, Hirokawa-cho, Nakagawa-ku, Nagoya, Aichi 454-0027, Japan
Tel: 052-352-9111
(Office hours: 10:00-17:00 / Closed on Wednesdays and irregular Tuesdays)
[Established May 1, 2024